1. Introduction
SoberPath Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our SoberPath mobile application, website at www.soberpath.com, and any related services. We are located in San Francisco, CA. By using our Services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our Services.
Information You Provide:
- Account Information: Email address, name, and password when you create an account
- Profile Information: Optional details you choose to add to your profile
- Usage Data: Data you enter in the app, including check-ins, journal entries, goals, and progress tracking
- Quiz Results: Responses and results from our drinking assessment quiz and other in-app assessments
- Communications: Messages you send when contacting our support team at support@soberpath.com
Information Collected Automatically:
- Device Information: Device type, operating system, unique device identifiers
- Usage Analytics: App features used, screen views, session duration, and interaction patterns
- Website Data: IP address, browser type, pages visited, and referring URLs when using our website
3. Analytics and Third-Party Services
We use Microsoft Clarity analytics to understand how users interact with our website and app. Clarity helps us improve our Services by collecting information such as heatmaps, session recordings, and aggregated usage data. Clarity may collect mouse movements, clicks, scroll behavior, and similar interaction data. You can learn more about Microsoft Clarity's privacy practices at Microsoft's Privacy Statement.
We may also use other analytics tools to measure app performance and user engagement. These services help us understand usage patterns and improve the user experience.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Personalize your experience and deliver relevant content and recommendations
- Process your subscription and manage your account
- Respond to your questions and support requests
- Send you important updates about the Services (with your consent where required)
- Analyze usage patterns to improve our app and website
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With vendors who assist us in operating our Services (e.g., cloud hosting, analytics, payment processing), subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
- With Your Consent: When you have given us explicit permission
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide you Services. We may retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of marketing communications or certain data collection
To exercise these rights, contact us at support@soberpath.com. You may also delete your account through the app settings. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information (we do not sell personal information).
9. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@soberpath.com, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and/or through the app, and by updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
SoberPath Inc.
San Francisco, CA
Email: support@soberpath.com
We aim to respond to all privacy-related inquiries within 30 days.